Terms of service
Effective Date: 4 March 2025
Welcome to Kryts Collagen Group! These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these Terms.
1. General Terms
By using our website, you confirm that you are at least 18 years old or have parental permission.
We reserve the right to modify these Terms at any time, with updates posted on this page.
We may refuse service to anyone for any reason at our discretion.
2. Products & Orders
No Returns & No Refunds: Due to the nature of our products, we do not accept returns or provide refunds. Please refer to our No Returns & No Refunds Policy for details.
Product Accuracy: We make every effort to display accurate product information, but we do not guarantee that descriptions, pricing, or images are error-free.
Order Refusal: We reserve the right to cancel or refuse any order if fraudulent activity is suspected.
3. Shipping & Delivery
Orders are processed within [Insert Processing Time] business days.
We ship within Australia and selected international locations. Delivery times may vary.
We are not responsible for shipping delays caused by carriers, customs, or unforeseen events.
If your package is lost or damaged in transit, please contact the shipping carrier directly.
4. Australian Consumer Law (ACL) Compliance
At Kryts Collagen Group, we comply with the Australian Consumer Law (ACL) under the Competition and Consumer Act 2010 (Cth).
Our No Returns & No Refunds policy applies to all sales unless required by law.
Under the ACL, consumers have the right to a repair, replacement, or refund if a product is faulty, not as described, or does not meet acceptable quality standards.
This does not cover change-of-mind purchases, misuse, or damage caused after delivery.
If you believe your product has a major defect, please contact us at kryts.collagen@gmail.com with proof of the issue.
5. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Kryts Collagen Group and cannot be used without written permission.
6. Limitation of Liability
Health Disclaimer: Our collagen products are supplements, not medical treatments. Please consult a healthcare professional before use.
We are not liable for any allergic reactions, side effects, or improper use of our products.
We do not guarantee uninterrupted access to our website and are not responsible for any losses caused by downtime.
To the extent permitted by law, Kryts Collagen Group is not responsible for indirect or consequential damages arising from the use of our website or products.
7. Privacy Policy
We respect your privacy. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data in compliance with Australian Privacy Laws.
8. Governing Law & Dispute Resolution
These Terms are governed by the laws of Western Australia.
Any disputes arising under these Terms shall be resolved in the courts of Western Australia.
9. Contact Information
If you have any questions about these Terms, please contact us at:
Email: kryts.official@gmail.com
Address: 13/35 thomas street, east cannington, wa , 6107.
By using our website and purchasing from Kryts Collagen Group, you confirm that you have read, understood, and agreed to these Terms of Service.